IT AMC Services
Comprehensive Annual Maintenance Contracts for corporate IT infrastructure.
VIDX Technologies provides worry-free IT Annual Maintenance Contracts (AMC) for corporate offices, call centers, schools, and hospitals across Delhi NCR. We manage your computers, laptops, network switches, routers, firewall, servers, printers, and backup power units, acting as your dedicated IT department.
Service Advantages
Unlimited Support Calls
Call our engineers as many times as needed to resolve issues, with zero extra charges.
Onsite & Remote Engineers
Instant phone/remote support, plus immediate physical engineer visits for critical failures.
Quarterly IT Audits
We analyze system performance, software licenses, security loopholes, and physical health.
Our Work Process
Asset Cataloging - Inventorying all PCs, laptops, servers, and network units.
Health Assessment - Optimizing OS speeds, checking network switches, and cleaning systems.
Helpdesk Onboarding - Setting up ticketing channels for your employees to request help.
Periodic Maintenance - Monthly physical visits to clean and inspect system fans and cabling.
Estimated Pricing
NCR Local Rates| Repair / Installation Item | Standard Rate (INR) |
|---|---|
| Computer/Laptop Maintenance AMC (per seat) | ₹1,500 - ₹2,500 / Year |
| Server AMC Contract (per server) | ₹8,000 / Year |
| Complete Office IT AMC (Custom Package) | Contact Us |
Frequently Asked Questions
What is the difference between Comprehensive and Non-Comprehensive AMC?
Comprehensive AMC covers both service labor and the cost of replacement hardware parts if they fail. Non-Comprehensive covers only service labor and diagnostics; any replacement hardware is billed to the client.
What are your response times for emergency breakdown calls?
Our SLA guarantees remote response within 30 minutes, and an onsite engineer visit within 2 to 4 hours in Noida, Greater Noida, and nearby regions.
Enquire About This Service
Receive a customized SLA layout or request onsite engineer inspection.