Call Center Setup
End-to-end inbound & outbound dialer systems, agent consoles & VICIdial setups.
Get a complete, enterprise-ready call center setup built for high performance. We specialize in configuring multi-seat BPO setups with auto-dialers, predictive dialing algorithms, interactive voice response (IVR), supervisor dashboards, live call monitoring, call whispering, and detailed agent productivity reports.
Service Advantages
Maximize Talk Time
Predictive dialers automatically skip unanswered calls, busy tones, and answering machines.
Live Call Monitoring
Supervisors can listen in to live calls, whisper coaching to agents, or barge into active calls.
Custom CRM Integration
Display client details inside the agent screen dynamically through lead database integrations.
Our Work Process
Architecture Design - Calculating bandwidth requirements, server sizes, and agent seats.
Server Installation - Setting up dialer systems (VICIdial, GoAutoDial) on dedicated hardware.
SIP Trunk Mapping - Provisioning high-density SIP trunks with CLI verification.
Agent Provisioning - Configuring softphones, headsets, login IDs, and campaign lists.
Estimated Pricing
NCR Local Rates| Repair / Installation Item | Standard Rate (INR) |
|---|---|
| Call Center Setup (Up to 10 Seats) | ₹25,000 |
| Call Center Setup (20 to 50 Seats) | ₹50,000 |
| Enterprise Setup (50+ Seats) | Contact Us |
Frequently Asked Questions
What internet speed do we need for a call center?
A general rule of thumb is 100 Kbps of dedicated bandwidth (upload and download) per agent for clear voice calls using the G.711 codec.
Enquire About This Service
Receive a customized SLA layout or request onsite engineer inspection.