VICIdial Installation
World's most popular open-source contact center suite installation & customization.
VICIdial is the leading open-source contact center suite. We provide expert VICIdial installation, database optimization, multi-server clustering, webRTC integration (no softphone installation needed on agents' PCs), customized report creation, and ongoing remote administrator support.
Service Advantages
No License Costs
Zero software license fees. Save millions compared to proprietary solutions.
High Volume Dialing
Scale from a few agents to hundreds using multi-server Asterisk/VICIdial clusters.
WebRTC Enabled
Agents just need a web browser and a headset to start taking calls. Simple and secure.
Our Work Process
OS & Core Setup - Installing Vicibox Linux on enterprise-grade servers.
VICIdial Configuration - Setting up campaigns, lead loads, and dial statuses.
Database Tuning - Configuring MariaDB parameters for maximum writing speed.
Agent/Admin Training - Complete walkthrough of lists, reports, and agent scripts.
Estimated Pricing
NCR Local Rates| Repair / Installation Item | Standard Rate (INR) |
|---|---|
| Single Server VICIdial Installation | ₹15,000 |
| Multi-Server Cluster Setup (DB+Web+Asterisk) | ₹45,000 + |
| Monthly SLA Remote Support | ₹10,000 / Month |
Frequently Asked Questions
Can you migrate our leads and recordings from an old server?
Yes! We specialize in data migrations, restoring databases, and transferring backup recordings to external storage clouds.
Enquire About This Service
Receive a customized SLA layout or request onsite engineer inspection.